The Ticketmaster Box Office is located in the Sir Howard Morrison Centre Foyer. Our staff are available to assist you with ticket information and purchases for both local and national events.

Opening Hours
Every Wednesday and Friday – 10am-2pm

The Sir Howard Morrison Centre box office will open 90 minutes prior to the start of any event or performance and 30 minutes after the commencement of any event or performance.

Nau mai, e te tī, e te tā, ki tō tātou whare - Everyone is welcome in our venue.

If you require assistance or would like to discuss your personal needs we recommend you contact us before booking your ticket. For more information, please see our accessibility section.

Sir Owen Glenn Theatre | Matangi Rau
The redevelopment has reinstated the Civic Theatre with 950+ seats. There are allocated wheelchair spaces and hearing loops available in the Sir Owen Glenn Theatre.

Te Haumako | Black Box Theatre
Te Haumako (formerly the Concert Chamber) is a flexible black box studio with semi-sprung floor.  It can accommodate a variety of seating configurations to suit each event, please view seating plan for your selected event on the Ticketmaster website.

When booking tickets at the Sir Howard Morrison it’s important to note there is a service and delivery fee charged in addition to the ticket price. We’ve outlined these below for your reference.

Credit card charges vary per event, but generally, this payment type incurs an extra cost. You can use your debit or EFTPOS card at the SIr Howard Morrison Centre Box-office to avoid these charges.

Delivery Fees
You can choose to have your tickets delivered in various ways. We recommend choosing the mobile delivery option to avoid carrying a physical ticket and it’s kinder to the environment.

Phone Bookings
Please call Ticketmaster on 0800 111 999 to purchase tickets over the phone. Their staff can answer any questions about the show and can offer advice on seating and other venue queries. The Sir Howard Morrison Centre box office is unable to take bookings over the phone.

Group Bookings
Ticketmaster can coordinate your group booking over the phone to make the process as easy as possible.
Phone - 09 970 9745 (9am to 5pm - Monday to Friday)
Email - groups@ticketmaster.co.nz

Print-at-Home Tickets
These tickets are available as a PDF ticket with a barcode. They are available by logging in to your MyTicketmaster account on your web browser and navigating to your Orders page. From here, you can view and print your tickets. These tickets must be printed and taken to your event for admission. There is no charge for this delivery option.

Mobile Tickets
These tickets are available as a QR Coded Ticket from your mobile device. You can access them via the "My Events" tab in your Ticketmaster App, or by clicking the "Order Detail" link in your confirmation email from your mobile device. Alternatively you can log into your MyTicketmaster account on your mobile browser to access your QR code. You can present these tickets on your device for scanning at your event, without needing to print them off. By turning up the brightness on your phone screen you'll be able to scan your ticket quickly and easily, getting you into the venue faster. There is no charge for mobile tickets. You can find more information about Mobile Tickets here.

eTickets (Mobile, Print-at-Home)
These tickets give you a choice in how you receive your tickets. You can either receive them as Mobile Ticket via the Ticketmaster App, or as a Print-at-Home ticket via your MyTicketmaster account in your web browser.

Venue Ticket Collection
Our Box Office opens one hour before the scheduled start time for all ticketed shows at The Sir Howard Morrison Centre. Please remember to bring your photo I.D. when you come to collect your tickets.